Terms and Conditions

There are a few things to be aware of as a client:

  1. Confidentiality is vital and will be maintained in all but the most exceptional circumstances. Exceptional circumstances can include: legal action (criminal or civil court cases where a court order is made demanding disclosure, including coroner’s courts); child abuse; if a client becomes an imminent danger to themselves or others; and where there is good cause to believe that not to disclose would cause danger of serious harm to others.
  2. During the first session clients will be advised of the scope of therapies being provided by Annabel Roberts and clients will be asked to give full consent to receiving therapy sessions.  Clients must understand that results vary from person to person and the agreement between them and Annabel Roberts to work on any issues or problems, using whatever model or models are appropriate to the client’s situation, in no way implies or guarantees a ‘cure’.
  3. Clients must understand that NLP and/or Hypnotherapy, or any other therapy provided by Annabel Roberts, is not a replacement for medical treatment, psychological or psychiatric services or the appropriate counselling. Clients should also understand that Annabel Roberts does not treat, prescribe for, or diagnose any condition. Clients may be asked to seek medical approval prior to sessions.
  4. Clients are free to terminate any or all sessions at any time. Clients agree to participate in each session to the best of their ability, and that contact between sessions will be strictly limited to telephone, email or letter.
  5. Clients should understand that payment for sessions will be made in advance of the session and that the full fee will be charged if cancellations are made less than 24 hours prior to the booked session.